Anod Tech Industry (M) Sdn. Bhd. is committed to provide reliable & efficient services maintaining customer satisfaction at the highest level both in Quality & Delivery by exceeding customer expectation through complying with all applicable requirements & continual improvement of the quality management system.
In order to achieve, we are committed to these principles:
EVIDENCE BASE DECISION MAKING
We shall achieve these principles by:
- Understanding customer’s needs & expectations on products & services.
- Ensuring balance approach among customers & other stakeholder’s.
- Being proactive & learning by example.
- Establishing clear responsibilities, authorities & accountabilities.
- Continually looking to improve efficiency and effectiveness of all processes and provide feedback to enable quality improvement to meet customers’ requirements.
- Actively seeking opportunities to make improvement & enhance competencies, knowledge & experience with the promotion of quality awareness.
- We will ensure that this policy is communicated, understood & implemented at all level within the organization.